Refund Policy

Refund Policy

At Fiveetatv, your trust, wellness, and satisfaction are our top priorities. We are committed to providing high-quality Ayurvedic products and ensuring a smooth and reliable shopping experience.

If something isn’t right, we are here to assist you.

Return & Refund Eligibility

We accept return or replacement requests within 7 days of delivery under the following conditions:

• You received a damaged, defective, or incorrect product
• The product delivered is expired (although this is highly unlikely)
• You were charged more than the listed MRP

To be eligible for a return:

• The product must be unused and in its original condition
• It should be returned with original packaging, labels, and invoice

Non-Returnable Items

Due to the nature of our products, the following items are not eligible for return:

• Opened or used products
• Temperature-sensitive or perishable items
• Products damaged due to misuse or improper handling.

Orders Not Yet Shipped

If you wish to cancel your order, you may do so within 24 hours of placing it by emailing us at xxxxxxx.com.

• If the order has not been shipped, a full refund will be processed
• If already shipped, the return policy mentioned above will apply

Damaged During Transit

We take utmost care in packaging our products to ensure they reach you in perfect condition. However, in the rare event that damage occurs during transit, we are here to assist you.

If you notice any damage at the time of delivery, we request you to kindly refuse acceptance of the package and return it to the delivery agent.

Please email us at xxxxxxxxxxx.com, and we will arrange a replacement at the earliest.

Contact Us

For any queries or support, please reach out to us:

Email: xxxxxxxxxxx.com
Phone: +91-XXXXXXXXXX

We are always here to help you on your journey towards natural wellness.